Many digitization projects suffer from a common point of confusion: that electronic-format records management, data management, and information governance are essentially the same thing, and any system or tool that solves one will solve all. [...]

Making the shift to electronic records management (ERM) means investing in technology, which will necessarily involve the agency’s IT department. However, not all technology investments require the same level of IT involvement. In fact, technology [...]

Before converting to an Electronic Records Management (ERM) system, one government office administering a federal lending program had accumulated over 3,000 standard record center boxes of files on site. There were so many, they had [...]

The digitization of records management is a huge undertaking even for records management specialists; it can be even more challenging for end-users. How the organization fits a digital solution into the users’ daily workflows can [...]

Resistance to change is a powerful human habit that can severely inhibit the adoption of new technologies and processes. In fact, federal agencies are running headlong into this challenge in their scramble to meet the [...]

It's not too late for government agencies to still meet the electronic records management deadline set by the U.S. National Archives and Records Administration (NARA), even if they’re a little behind schedule … with a [...]

The security of government records and data has never been more important or more threatened than right now. Cybersecurity attacks at the end of 2020 – when a foreign government used compromised cybersecurity software to [...]